Contact us

A small editorial desk, not a call center and not a booking office. There is no contact form and no ticket number here. Send an email and a person reads it.

Things worth writing to us about:

• A price on this site that has moved. Scotland listings reprice with the season, with demand and with the currency you are shown, and two of our packages price in Canadian dollars rather than US dollars, so if a figure looks off, we would rather hear it from you than catch it on the next monthly re-check.
• A listing that has vanished, gone unbookable, or quietly changed what it includes. Inclusions are the ones that matter most: if a package has stopped covering a ferry leg or a night's lodging, or a day tour has dropped a stop, that is a correction we make the same day.
• A factual error anywhere on the site. The compliance and safety notes, Highland driving etiquette, the drink-drive limit, midge season, winter ferry disruption, all come from official Scottish sources rather than from tour operators, and all of it can go out of date.
• A real Scotland tour we have missed. If it has a currently bookable listing with published departures, reviews of that tour rather than of the company behind it, and a rating that holds up when checked twice, send the link and we will read it the way we read the other seventeen.
• An operator who thinks their own listing is described unfairly here. Point at the field and we will re-read the page it came from.
• A question that neither the FAQ nor the guides answers.

Email info@scotlandtourpackages.com

What to expect back

An honest answer, not a fast one. Corrections get priority and usually go live within a day or two of being checked, because a wrong price is the kind of error that costs somebody real money. General questions take longer, and some of them get answered by adding a paragraph to a guide rather than by return email, which helps the next person asking the same thing. We do not send a newsletter, we do not follow up to sell you anything, and we do not pass your address anywhere.

What we cannot help with

We cannot take a booking, hold a seat, move your date, cancel a place or issue a refund. None of those are ours to touch. Every tour on this site is sold and operated by somebody else, and your money never passes through here at any point.

So if the question is about a booking you have already made, the confirmation email you were sent is the fastest route. It carries your reference, the meeting point and a message thread that reaches the people who will actually be standing at the pickup corner or the pier.

Two details worth checking on that confirmation before you write to anyone. The meeting point first, since departures rarely leave from your hotel door: Edinburgh day tours have their own pickup corners, Inverness day tours meet at set points in the city, and the multi-day packages state their own start location, usually Edinburgh or Glasgow. Then the cancellation window, which splits the lineup: most day tours cancel free up to 24 hours before the start, while the five multi-day packages run on their own terms, set by the operator and tied to the departure date.

Still deciding? The side-by-side table narrows seventeen listings down faster than we can by email, and the groups on the homepage sort them by the shape of the trip rather than by price.